\nThe Ethique Guarantee: don't like your bar? Return it to us for a full refund - anytime!\nAlthough we back our bars 100%, we know that trying out solid natural products can be new and tricky! So please try out a sampler or trial pack first or drop us a line or email if you have any questions at all.\nDon't be shy! We love hearing from you and one of our favourite things to do is help you find your perfect bar. In fact, we believe in our clever little bars so much that if you feel they are lacking at any point of their lives, you can reach out to us and we will refund you what you paid for them after you have sent them back. We call it the Ethique endorsement, and it is something we are proud to be able to offer - but please note that we may not be able to issue a full refund if we weren't given the chance to "matchmake" you with your bar first. We are always happy to help out, so don't be afraid to drop us an email at any time at email@example.com!\nTerms and Conditioners (ha!) :\n\nTo be eligible for our return policy, bars must have been purchased from ethique.co.uk.\n\n\nDon’t like your bar - If you have tried the bar and don't like it, no worries! Please email our team at firstname.lastname@example.org and we will see if we can help resolve your problem. If not, you can return it to us for a full refund. Returning the bars is your job and they must be sent back at 75% or more of their original size. Once they've arrived at our returns warehouse our Ethique Miracle Workers take over and you’ll be refunded in full – for the amount you paid for your bars and the shipping costs to send it back to us (not applicable for change of mind returns). \n\n\nChange of mind - If you have received your bars and have just changed your mind, you can return them to us for a credit or refund of the purchase price, minus shipping. You are responsible for return postage and the bars must be untouched with the tamper seals on.Please email our team at email@example.com to find out the returns address. Once we have received the products in our returns warehouse, our team will confirm the condition of the products and if they are in tip top shape, we will then process a credit or refund.\n\nReturned bars won’t be sent to other customers but don’t worry - we’ll find a good use for them here at Ethique HQ. The QC team are always checking that bars are in tip-top shape and the marketing team love to show them off on our social platforms.