Hi Katie,
Thank you so much for taking the time to leave a review for our Storage Tray although I'm sorry to hear you didn't love this one 😕
To get the best out of your tray we recommend, washing your trays once a week in hot soapy water (or the dishwasher) and allowing them to air dry - this helps to avoid any build up and helps support your bars drying quicker!
As a part of our product guarantee, I'd be happy to send you out another Storage Tray to start fresh with these tips or an In-Shower Container if you'd like to try this one instead. If you're interested in this, can you please flick us an email at hello@ethique.com with your choice of product and delivery details 😊
~ Georgia